
The Fam FirmFlorida property insurance claims
Office in Orlando, Florida
Helping homeowners in Milton, Florida & surrounding areas
Your Home.Your Claim.Our Fight.
Hurricane Isaias damage? We'll open your insurance claim and fight to get you the most from your insurance company.
Don't let the insurance company underpay you. Get an attorney on your side before you file.
$0
Upfront Attorney Fees
98%
Success Rate
$0
Attorney Fees Unless We Win
Success rate as reported by The Fam Firm. Past results do not guarantee a similar outcome. You may owe case costs whether or not there is a recovery.
Get Help With Your Hurricane Damage Claim
Tell us a little about your situation, and a member of The Fam Firm's team can contact you about the next steps.
- Florida attorney Ustena S. Fam · Florida Bar No. 1025391
- Law office in Orlando, Florida
- Requesting a review doesn't obligate you to hire the firm
How we help
We Handle Your Claim From Day One
Most homeowners deal with the insurance company alone. With The Fam Firm, an attorney is on your side from the moment your claim is opened.
We Open Your Claim
We open your claim with your insurance company, help document your damage, and handle the back-and-forth so your claim starts on solid footing.
We Push for Full Value
We negotiate with the insurance company for you and work to get you the most your policy allows.
We Sue if We Have To
If something goes wrong, like a long delay, a lowball offer, or a wrongful denial, we can file a lawsuit against your insurer.
Already Filed a Claim?
If your insurance company turned it down or paid less than expected, we can look into getting your claim reworked.
Don't Fight the Insurance Company Alone. We're Here to Help.
Request a free claim review and learn how The Fam Firm can open your claim and represent you with your insurance company.
No Upfront Attorney Fees
You Don't Pay Attorney Fees Unless We Recover Compensation
You may be responsible for case costs, such as filing, inspection, and expert fees, whether or not there is a recovery. Your written fee agreement will explain all fees and costs before you hire the firm.

Your claim, reviewed by the firm
Ustena S. Fam
Attorney at Law, The Fam Firm
- Licensed in Florida · Florida Bar No. 1025391
- Office in Orlando, Florida (by appointment)
How it works
Getting Started Is Simple
Step 1: Tell Us About Your Damage
Complete the short form with your contact information and where your insurance claim stands, even if you haven’t filed yet.
Step 2: Talk With the Firm
A member of The Fam Firm's team contacts you to review your situation and explain how the firm can help.
Step 3: We Open Your Claim and Fight for You
Once you hire the firm, we open your claim, negotiate with your insurer, and take legal action if needed.
Storm Damage Can Affect More Than Your Roof
Storm damage is not always immediately visible. Proper documentation and a professional evaluation may help homeowners better understand the extent of their property damage.
Roof and shingle damage
Missing, lifted, or cracked shingles, tiles, and damaged roof decking.
Wind-related property damage
Damage to siding, soffits, fences, screens, and other structures from high winds.
Water intrusion and leaks
Leaks through damaged roofing, windows, or walls that can spread over time.
Interior damage
Ceilings, drywall, flooring, and belongings damaged as a result of a covered storm event.
98%
Success Rate
Success rate as reported by The Fam Firm.
Past results do not guarantee a similar outcome. Every claim is different and depends on its own facts and policy terms.
FAQ
Questions Homeowners Ask
Can you open my insurance claim for me?
Yes. Opening the claim is where The Fam Firm usually starts. Once you hire the firm, we open your claim with your insurance company, help document your damage, and handle communication with the insurer from there.
Is there a deadline to open a hurricane claim?
Yes. Florida law sets deadlines for reporting hurricane damage to your insurance company, so it’s best not to wait. The firm can explain the deadlines that apply to your claim.
What if my claim was already denied?
A denial isn’t always the final word. We can review the denial letter and your policy and look into getting your claim reworked. If your insurer still won’t pay what your policy covers, we can discuss filing a lawsuit.
What if the insurance company offers less than the cost of repairs, or won’t pay at all?
We can review the documented damage, the estimate, and your policy terms, push back on a low offer, and take legal action if needed. The firm will explain your options before filing any lawsuit.
Does it cost anything to request a review?
Requesting a claim review is free. No Upfront Attorney Fees. You Don't Pay Attorney Fees Unless We Recover Compensation. You may be responsible for case costs, such as filing, inspection, and expert fees, whether or not there is a recovery. Your written fee agreement will explain all fees and costs before you hire the firm.
My claim is already open. Can you still help?
Yes. Whether your claim is pending, underpaid, or denied, you can request a review at any stage, and The Fam Firm can let you know how it may be able to help.
Does submitting this form make The Fam Firm my attorney?
No. Submitting this form does not create an attorney-client relationship or guarantee that the firm will accept your claim. Representation begins only after you and the firm sign a written agreement.
How quickly will somebody contact me?
After you submit your information, a team member will review your inquiry and contact you as soon as reasonably possible.
Your Home. Your Claim. Our Fight.
Let Us Open Your Claim and Fight for Everything Your Policy Covers.
If your home was damaged by Hurricane Isaias, don't go up against your insurance company without representation. Florida law sets deadlines for reporting hurricane claims, so it's best not to wait.
Complete the short form to request a free claim review, or call us now at (850) 516-0617.